Kyocera Document Solutions positioned as a “Major Player” in IDC MarketScape

Kyocera has built its solution business expertise for almost a decade and continues to invest in its worldwide infrastructure with customised business applications, reliable MFPs and printers and personalised service solutions. Kyocera aims to support companies in the optimisation of their processes and reduction of cost. “We are growing at a rate which far exceeds the industry average, thanks to strong growth in emerging MDS markets and winning Global 500 Companies' MDS deals,” said Ryuzo Morita, Director and Senior General Manager, Corporate Strategy Planning Division at Kyocera Document Solutions. “Kyocera MDS teams follow the 'Sales Excellence and Consulting Methodology' and our customer centric approach ensures we identify customers' pains before any assessment is started"

Kyocera MDS optimises a customer’s document environment in five carefully designed phases: Assess Design, Implement, Manage and Optimize (ADIMO). The ADIMO process ensures a cohesive approach to customer needs by identifying their business challenges and then implementing a solution which can improve a customer’s overall performance and reduce costs. IDC’s Holly Muscolino, Research Director for the BuyerPulse Analysis: Managed Print and Document Services program, said, "We were impressed with Kyocera this year as it has improved in several areas in relation to competitive offerings. In customer interviews Kyocera was noted for high levels of flexibility and adaptability in contracting and service delivery as well as its ecological approach, which spans the entire product development and delivery process."

Kyocera's core values ensure costs are reduced while impact on the environment is minimised and this is demonstrated across the Ecosys product ranges. Ecosys Technology extends from using highly durable components in imaging units all the way through to ensuring that virtually all packaging is made from recycled materials and is biodegradable. Waste produced over the life of a Kyocera printer can be as much as 77% less than that produced by competitors. Kyocera's comprehensive change management program was also highlighted due to the high priority placed on communication support before, during and after the MDS process. A complete set of collateral materials, including an end user newsletter ensure the customer is always well informed.

To read more about KYOCERA’s MDS solution approach please visit: http://www.KYOCERAdocumentsolutions.com/mds/index.html

IDC’s MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Kyocera Document Solutions Inc. headquartered in Osaka, Japan is a leading manufacturer of document imaging solutions and document management systems, including color and monochrome multifunctional products and printers and wide format devices. Kyocera’s products are renowned for their unique long-life imaging components that provide greater reliability, less waste - resulting in a lower Total Cost of Ownership (TCO) over the life of the product.

The Kyocera Document Solutions portfolio does not stop at hardware. A full suite of business applications and consultative services allow customers to optimize and manage their document workflow, unleashing the full potential of their hardware investment. Kyocera Document Solutions Inc is a core company of Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. During the year ended March 31, 2013, Kyocera Corporation's net sales totaled 1.28 trillion yen (approx. USD13.6 billion).